Taylor Swift fans are taking their bad blood with Ticketmaster all the way to court.
It was always expected that tickets for the “Anti-Hero” singer’s upcoming The Eras Tour would sell out quickly. After all, it marked the first time that T-Swift had been on the road since 2018 and she has released four new albums, as well as re-recorded two, since.
But no one expected what happened on November 15.
3.5 million people had registered for Ticketmaster’s pre-sale program, causing the website to crash shortly after sales went live. Ticketmaster then canceled sales, claiming that the site was unprepared to accommodate the sheer force of hundreds of thousands of Swift fans, with it rumored that 1.5 million were anticipated but 14 million showed up.
In response, the Grammy winner said that the situation had pissed her off and that she found it “excruciating for me to just watch mistakes happen with no recourse.”
Now, more than a dozen fans from 13 U.S. states have submitted a lawsuit, accusing Ticketmaster and its parent company Live Nation of fraud, price fixing, and antitrust violations. The allegations include “intentionally and purposefully mislead[ing] ticket purchasers by allowing scalpers and bots access to TaylorSwiftTix presale.”
